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OUR PRINCIPLES

Our Principles Begin with Our People

Based upon trust and loyalty, our corporate culture has been built on establishing long-standing relationships with our customers. Our people are our most important resource.

Competitive Pricing

High productivity, technology, market awareness, financial stability, and global sourcing are keys to our competitiveness.

Facilities & Automation

Performance Steel skillfully operates the finest metal processing equipment in the industry. Our equipment is continuously maintained to ensure reliable, uninterrupted service so that we can meet our customers’ needs.

Material Procurement

As specialists in the steel distribution industry, we have developed strong relationships with both domestic and foreign steel mill. The result is a diversified global supply base for the benefit of our customers. We treat our suppliers professionally and expect them to concisely furnish us world-class quality and on-time delivery.

Customer Service

In addition to our quality products, we have established high levels of service in the form of diligent, honest, knowledgeable and hardworking staff, who strive for customer service excellence. Our customers can depend on us to anticipate their needs and respond to urgent situations.

Quality Management

Performance Steel is dedicated to comply with ISO 9001:2000, or the latest quality standard applicable to our industry. Each person within the company has a role in our quality program, and is committed to high standards of quality.

Inventory Management

Our extensive experienced with inventory management ensures our customers that the products they need are immediately available. We achieve this goal by using our supply chain more efficiently and by using information technology to eliminate unnecessary costs associated with excess inventory.

Transportation & Delivery

Performance Steel utilizes only the finest transportation server providers available to deliver our steel to your dock.  We have well-established, long-term relationships with more than one hundred carriers. All of our carriers adhere to our published loading and transport guidelines and are fully insured. Most of our carriers are equipped with GPS tracking systems enabling us to pinpoint their position to provide customers with the latest information about their deliveries.

Factual Approach to Decision Making

Performance Steel believes that effective decision are based on the analysis of data and information.